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FREQUENTLY ASKED QUESTIONS
What is BER? Bureau of Education & Research (BER) is the leading provider of staff development and training resources for educators in North America. Founded by educators in 1976, the Bureau has grown to provide national and regional training programs across the entire United States and Canada. The Bureau is especially proud of its outstanding presenters, all of whom have extensive practical experience in their content areas and many of whom are national and international leaders in their respective fields. Our goal is to provide high quality programs based on sound research, with an emphasis on practical strategies and techniques that can be immediately implemented. We stand behind every program and training product we provide. If a participant is not satisfied with a training program or product, we provide a 100% refund of the fee. How do I register for a seminar or conference? Online: Click on the Seminars tab at the top of
the page or Click here. Choose your state, seminar
location, and seminar. By selecting the Sign Me Up tab associated with a
specific seminar you may proceed to register online. May I register using a purchase order? You may register with a purchase order, but payment is preferred prior to the seminar. What are the hours of your programs? One-day seminars: What types of re-certification units are available at your programs? Review our continuing education page. Options and requirements vary by state and province. Call us with questions at 1-800-735-3503 I would like to take the class for additional college credit. What do I do? Graduate elective credit is offered through Chapman University in Orange, California, with an additional fee of $62.00 (in U.S. funds). You will need to attend the entire seminar, as well as complete a final project. There is no need to sign up or pay university fees in advance of the seminar. Full details regarding college credit will be available at the seminar. For additional information on Chapman University credit, please see University Credit Options area on this website. Are your programs guaranteed? We stand behind every program we produce. If a participant is not satisfied with a training program, we provide a 100% refund of the fee. May another person substitute for me? Substitution may be made at any time. If you know prior to the program, please give us a call and we will take care of it for you. Otherwise, just have your substitute let us know when he or she checks in at the registration table the morning of the seminar. What should I do if I need to cancel my registration? 100% of your paid registration fee will be refunded if you can't attend and if you notify us at least the day before the seminar. Late cancellations will be refunded less a $15.00 cancellation fee. I am not able to attend the seminar. Would I be able to purchase
the resource handbook without attending the seminar? We are sorry, but resource handbooks are not available apart from seminar attendance. What should I do if adverse weather conditions are expected?
Do you ever cancel the seminar? Unfortunately, we sometimes do cancel seminars when weather is so adverse that most of the schools near the seminar are closed. In cases of weather so adverse that schools are closing for the day, please call the hotel the morning of the seminar before you leave home. The hotel will be able to confirm whether or not the seminar will be held. May I audiotape or videotape the seminar? We are sorry that due to copyright issues we cannot give permission to audiotape or videotape seminars. However, some of our seminars are available on audiotape. If you are interested, please call us toll free at 1-800-735-3503 or check the section titled Self Study Resources on this website. I need verification of my attendance to meet district and/or
state requirements. How do I obtain verification? All attendees will receive a personalized certificate of attendance at the end of the seminar which may be used to verify your participation in meeting continuing education requirements. When is my payment due? Payment is due in our office prior to the seminar. |
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